Pay rate: ($24.00hr - $26.00hr)

Location: Philadelphia, PA

The Organization:

Valley Youth House empowers and strengthens the lives of children, youth, and families through inclusive programming that builds resilience and fosters growth and independence. VYH works from a Trauma Informed / Healing centered perspective, incorporating positive youth and human development and cultural awareness into all aspects of our agency. We want our clients and staff to feel safe, have choice and voice, collaborate in a trusting environment, and be empowered to make a difference in their own lives and the agency.

Why Should You Apply?

• An extensive orientation program to ensure a smooth onboarding process.
• Competitive compensation package with paid time off (PTO) to promote work-life balance.
• Comprehensive health, dental, and vision insurance coverage, including prescription benefits.
• Enroll in our 401(k)-retirement plan and enjoy a company match to secure your financial future.
• Short- and Long-Term Disability coverage for peace of mind.
• Take advantage of our pre-tax spending accounts (Health Care and Dependent Care FSA).
• Health and wellness programs to support your overall well-being.
• Referral program where you can earn rewards for bringing talented individuals to our team
• Tuition reimbursement program to fuel your professional growth.

Essential Functions for the Help Desk Technician:

• Provide level I and II helpdesk support to Valley Youth House staff throughout the agency
• Assist with the administration of the network and support of networked devices
• Conduct trainings/orientations for staff in the usage of Valley Youth House technology
• Maintain and audit compliance with Valley Youth House computer security and usage policies including HIPAA standards
• Prep and deploy workstations for new staff and programs in the Southeastern (Philadelphia) region
• The technician will travel to the JFK Blvd and Achieving Independence Center (AIC) regional offices to deploy and/or repair equipment up to 40% of work time

Minimum Qualifications: 

• High school diploma or GED
• The technician shall be a mature individual with an ability to adapt to the philosophy of VYH.
• They shall possess a minimum of a Certificate in a Computer Networking or related field and/or equivalent experience.
• The Technician will have a demonstrated ability to work independently, manage multiple tasks, and will possess sound judgment.
• They have never been convicted of any child abuse offense and shall possess or obtain required clearances and a valid driver's license.
• The candidate's race, gender, religion, or state of physical disability will not be considered when hiring for this position..
  

Physical Requirements of the Position:

• Sedentary work that primarily involves sitting/standing. X Constantly 
• Light work that includes moving objects up to 20 pounds. X Occasionally 
• Moving from one work site to another. X Occasionally

**If eligible: Medical, vision, and prescription benefits available after the first month of hire, Vacation, Sick, and Personal Time Off, 401k -6% match, Employer-paid clearances, physical, and training, Opportunities for Tuition reimbursement, Opportunities for licensure supervision hours for LCSW and LPC.

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