Program Coordinator

Valley Youth House empowers and strengthens the lives of children, youth and families through inclusive programming that builds resilience and fosters growth and independence.


We are currently looking for a qualified applicant to fill the following position: FT - Program Coordinator - ($22hr)


Job Description: Under the Senior Vice President's, Executive Vice President's and President and CEO's authority and the Program Supervisor's supervision, the Case Coordinator is responsible for the contact with youth and families and other community agency and school personnel; the gathering of all necessary clinical information and the coordination of the referral process to assist youth in receiving services.


Essential Functions:
  1. To regularly attend school meetings and accept referrals, make case assignments and establish, maintain, review, monitor, and assign cases from waiting lists as appropriate.
  2. To provide supervision to Case Management Staff including:
    1. Regular weekly meetings of at least one hour with each full-time staff member.
    2. Meeting with part-time staff as necessary.
    3. Telephone consultation as necessary.
    4. Crisis telephone consultation.
  3. To provide verbal and written feedback to staff including commendations and disciplinary and performance issues as appropriate including a one month and three month verbal review, six month and one year written reviews and periodic evaluations as specified in the agency personnel policies. 
  4. To supervise the overall services, review each child's Individual Treatment Plan and take those actions necessary to ensure the proper implementation of the plan.
  5. To review case files of each client in care four times annually for the purpose of :
    1. Quality assurance of care.
    2. Completeness of documentation in accordance with program standards.
    3. Conformance with program procedures and protocol. 
  6. To provide orientation to assigned staff.
  7. To monitor on a monthly basis the quantity and quality of staff work and assure that staff are providing services according to program protocols. 
  8. To keep the Program Supervisor informed of any unusual or high-risk situations.
  9. To maintain a partial caseload to fill approximately 30% of the scheduled week.
Key Functions:
  1. To review staff time sheets on a bi-weekly basis to assure service provision meets program standards and review and approve/disapprove program staff requests for vacation, personal time and out of agency training requests.
  2. To maintain a regular staff meeting schedule meeting minimally one time per month for sharing agency information, providing education and support to staff. 
  3. To interview and participate in the selection of staff for openings and maintain a staff that is culturally sensitive and competent.
  4. To immediately report to the Senior Vice President when a death occurs in an open case or a case that has closed with the agency within the last 90 days.
  5. To immediately report to the Senior Vice President any situation in which a client or staff is threatening to sue or file a complaint against the agency.
  6. To immediately report to the Senior Vice President the filing of criminal charges or child abuse reports regarding  students or staff
    1. To ensure the timely and thorough completion of all program documentation for clinical files.
    2. To follow the policies, procedures, and rules stated in the agency personnel policy handbook and program procedure manual(s).
  7. To immediately report to the supervisor 1.) any situation in which a child, family member, or another person is at risk of harm and/or 2.) a death occurs in an open case or a case open at the agency within the last 90 days.
    1. To immediately report to the supervisor any situation in which a client is threatening to sue Valley Youth House.

OTHER DUTIES:
  1. The accurate and timely completion of personnel material (e.g. mileage reimbursement, time sheets, etc.).
  2. To perform administrative responsibilities including documentation.
  3. To complete other related tasks as appropriate or assigned.
  4. Support agency values and goals.

QUALIFICATIONS: A Program Coordinator shall be a mature person with sound judgment and represent an appropriate role model to youth and families. They must be an individual who has never been convicted of any child abuse offences and must have Act 33-34 clearances. The agency shall not discriminate against staff or individuals receiving services on the basis of race, color, creed, disability, religious affiliation, ancestry, sex, gender, gender identity or expression, sexual orientation, national origin, ethnicity, or economic status, and must observe all applicable State and Federal statutes and regulations.  They must have an acceptable driving record, a valid driver's license, and a reliable mode of transportation.  The candidate must also be able to test negative on a drug screen.  A Bachelor's Degree in a human service discipline is necessary. 


This agency is an Equal Opportunity and Affirmative Action Employer.   Valley Youth House provides all applicants for employment and all employees with equal opportunity for employment and promotion without regard to age, gender, race, color, religion, national origin, ethnicity, ancestry, disability, marital status, veteran status, genetic information, or any other classification protected by state or federal law.  This nondiscrimination policy extends to all terms, conditions and privileges of employment as well as the use of all VYH facilities, participation in VYH sponsored activities and all employment actions such as hiring, job assignments, promotions, compensation, benefits and termination of employment