Position Title: Emergency Services Outreach Case Manager ($22.50 - $26.50)

Location: JFK Blvd, Philadelphia

The Organization:

Valley Youth House empowers and strengthens the lives of children, youth, and families through inclusive programming that builds resilience and fosters growth and independence. VYH works from a trauma informed / healing centered perspective, incorporating positive youth and human development, and cultural awareness into all aspects of its services. The agency is committed to ensuring that clients and staff feel safe, have choice and voice, collaborate in a trusting environment, and are empowered to make a difference in their own lives and the agency.

Why Join Us?

• We offer a competitive compensation package with paid time off (PTO) to promote work-life balance.
• Comprehensive health, dental, and vision insurance coverage, including prescription benefits.
• Enroll in our 401(k)-retirement plan and enjoy a company match up to 6% to secure your financial future.
• Short- and Long-Term Disability coverage for peace of mind.
• Take advantage of our pre-tax spending accounts (Health Care and Dependent Care FSA).
• Health and wellness programs to support your overall well-being.
• Referral program where you can earn rewards for bringing talented individuals to our team.
• Tuition reimbursement program to fuel your professional growth
• An extensive orientation program to ensure a smooth onboarding process.

Essential Functions of the Emergency Services Outreach Case Manager:

• To provide street and community-based outreach to youth who live or spend a significant amount of time on the street or in other areas of exposure that place them at risk of abuse, trafficking, and exploitation.
• To provide gateway services and case management support using a harm-reduction approach.
• To conduct mobile housing assessments and follow-up support to coordinate youth housing services.
• To provide youth referrals and linkages to community-based services. This includes tracking, follow-up, and the status of referrals and youth progress with services.
• To complete required tracking and program documentation in a timely manner. This includes entry into local HMIS.
• To maintain professionalism and appropriate boundaries and conduct in all settings where services may occur, including, but not limited to, agency vehicles, community locations, and office spaces.

Minimal Qualifications for the Emergency Services Outreach Case Manager:

• They shall possess a minimum of a high school diploma with 1 - 2 years of experience working with youth and young adults.
• People with lived experience are encouraged to apply.
• The Emergency Services Outreach Case Manager shall be a mature individual with the ability to identify with and adapt to the goals and philosophies of positive youth development in the Street Outreach program and Youth Designated Access Point.
• They will work non-traditional hours including nights and weekends based on the needs of the program operations.
• They will possess sound judgment and knowledge of youth and young adult development.
• This individual will be organized and highly adept at managing multiple tasks and assignments.
• Successful team members are creative thinkers and flexible in their approaches to people and projects.
• They will be comfortable working in a wide variety of outdoor and urban settings..
• They must have and maintain a valid driver's license and ability to operate agency vehicles.
• They will never have been convicted of any prohibited criminal or child abuse offense.

Preferred Qualifications:

• A bachelor's degree in human services or a relevant field is preferred.
• Bilingual in English and Spanish.

Physical Requirements for the Emergency Services Outreach Case Manager

• Intensive walking and maneuvering around obstacles X Constantly
• Ability to navigate on uneven ground and stairs X Constantly
• Capacity to work in various weather conditions, including heat, humidity, and rain, while maintaining energy
• and enthusiasm. X Constant
• Sedentary work that primarily involves sitting/standing. X Constantly
• Light work that includes moving objects up to 20 pounds. X Occasionally
• Moving from one worksite to another X Occasionally

**If eligible: Medical, vision, and prescription benefits available after the first month of hire, Vacation, Sick, and Personal Time Off, 401k -6% match, Employer-paid clearances, physical, and training, Opportunities for Tuition reimbursement, Opportunities for licensure supervision hours for LCSW and LPC.

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