Position Title: Access Point Case Manager - Bilingual in Spanish and English!

Program Area: Philadelphia

The Organization:

Valley Youth House empowers and strengthens the lives of children, youth, and families through inclusive programming that builds resilience and fosters growth and independence. Valley Youth House works from a Trauma Informed / Healing Centered perspective, incorporating positive youth and human development, and cultural awareness into all aspects of its services. We strive for our clients and staff to feel safe, have choice and voice, collaborate in a trusting environment, and be empowered to make a difference in their own lives and the agency.

Why Should You Apply?

• Hybrid opportunities.
• An extensive orientation program to ensure a smooth onboarding process.
• Competitive compensation package with paid time off (PTO) to promote work-life balance.
• Comprehensive health, dental, and vision insurance coverage, including prescription benefits.
• Enroll in our 401(k)-retirement plan and enjoy a company match to secure your financial future.
• Short- and Long-Term Disability coverage for peace of mind.
• Take advantage of our pre-tax spending accounts (Health Care and Dependent Care FSA).
• Health and wellness programs to support your overall well-being.
• Referral program where you can earn rewards for bringing talented individuals to our team.
• Tuition reimbursement program to fuel your professional growth.

Essential Functions for the Access Point Case Manager

• To Support the day to day operations of the Youth Designated Access Point including drop in days, shelter placements, rotating hotline coverage and assessment schedules.
• To provide gateway services and case management support using a harm-reduction approach.
• To conduct housing assessments for the Youth Designated Access Point and follow up support to coordinate youth housing services.
• To complete required tracking and program documentation in a timely manner. This includes entry into local HMIS.
• To maintain professionalism and appropriate boundaries and conduct in all settings where services may occur including, but not limited to agency vehicles, community locations, and office spaces.

Minimum Qualifications for the Access Point Case Manager

• The Emergency Services Access Point Case Manager shall be a mature individual with the ability to identify with and adapt to the goals and philosophies of positive youth development in the Street Outreach program and Youth Designated Access Point.
• They will possess sound judgment and knowledge of youth and young adult's development.
• This individual will be organized and highly adept at managing multiple tasks and assignments.
• Successful team members are creative thinkers and flexible in their approaches to people and projects.
• They will be comfortable in working in a wide variety of outdoor and urban settings. They will work nontraditional hours.
• They must have and maintain a valid driver's license and ability to operate agency vehicles.
• They will never have been convicted of any prohibited criminal or child abuse offense.
• A minimum of a high school diploma with 1 - 2 years of experience working with youth and young adults.
• Bilingual in Spanish and English

Preferred Qualifications:

• A Bachelor's degree in human services or a relevant field is preferred.
• People with lived experience are encouraged to apply.

Physical Requirements:

• Sedentary work that primarily involves sitting/standing X Occasionally
• Light work that includes moving objects up to 20 pounds X Occasionally
• Medium work that includes moving objects up to 50 pounds X Occasionally

**If eligible: Medical, vision, and prescription benefits available after the first month of hire, Vacation, Sick, and Personal Time Off, 401k -6% match, Employer-paid clearances, physical, and training, Opportunities for Tuition reimbursement, Opportunities for licensure supervision hours for LCSW and LPC.

Full position details